RIDE WITH CONFIDENCE

Rider safety.

A little care goes a long way. Keep these everyday habits in mind whenever you ride.

CHALERIDE.APP

Local at heart.
Here for the journey.

Help centre

Before you get in

Confirm that the vehicle and driver match the details shown in your ride booking. Meet in a well-lit, accessible place, and don’t enter a vehicle if anything feels wrong.

On the journey

Wear your seat belt and treat your driver with respect. Let someone you trust know about your journey if you wish, and avoid sharing unnecessary personal information.

Your fare, upfront

Your fare is shown before you confirm a ride, so you never have to negotiate or guess. If anything about the journey doesn’t match what you booked, don’t start the trip.

If you need urgent help

If there is an immediate danger, contact local emergency services. This website is not an emergency service and cannot dispatch assistance.

Safety features and support

Confirmed in-app safety features, driver screening procedures, and incident reporting channels will be published before launch. This preview does not offer live trip tracking or emergency support.